Service Advisor - Greater Manchester

Salary/rate:£28,500 - £31,000
Type of work desired:Permanent
Desired work region:Greater Manchester
Relocation possible:No
Reason for leaving:Ability to earn better money
References on file:1724
Sector:Service Advisor
Post Date:December 5, 2025
Ref:1724
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Meet Our Recruiter

About Profile

Experienced Service Advisor

This candidate is a highly capable Service Advisor with strong experience in main dealer environments and an excellent understanding of CRM and dealership systems. They are confident using Kerridge, Pinewood, 1Link and various other platforms, and have a solid background in handling customer enquiries, managing workshop flow and supporting aftersales performance. They currently sell service plans and up-sell recommended work, consistently helping to increase workshop revenue while maintaining strong customer satisfaction scores.

They have built a dependable career within main dealerships, developing a reputation for accurate communication, smooth customer check-in and check-out processes, and clear explanation of health checks and repair requirements. Their approach is organised and calm, even during busy periods, and they work well with technicians, sales teams and workshop controllers to keep jobs moving efficiently from start to finish.

Key Experience & Strengths
Experienced main dealer Service Advisor
Proficient with Kerridge, Pinewood, 1Link, VIDA, Superservice and multiple CRM systems
Strong customer communication, updates and aftersales support
Regularly sells service plans and up-sells additional work
Reliable career history across Kia and Volvo
Excellent organisation and workshop liaison skills

What They’re Looking For
Main dealer Service Advisor role
Stable, long-term opportunity with progression
Locations: within 20–30 minutes of Stockport
£28,500 – £31,000 basic salary
4 weeks notice

This candidate would suit any main dealer or automotive service department looking for a confident, experienced Service Advisor who can support customer satisfaction, workshop efficiency and overall aftersales performance. Their strong system knowledge, consistent work history and professional approach make them a valuable addition to a customer-focused team.

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Vehicle Technician

£30,000 – £32,000+
NVQ Level 3 equivalent Vehicle Technician Main dealer apprenticeship experience Volvo and Polestar vehicle experience Electric and hybrid vehicle knowledge PDI inspections and vehicle preparation Routine servicing and maintenance Fast-fit repairs Mechanical repairs and fault rectification Vehicle health checks Diagnostic work using VIDA and TACDIS Wheel alignment and tyre fitting Workshop health and safety awareness Full UK driving licence

Senior Service Advisor

£31,000+
Senior Service Advisor experience Acting Assistant Service Manager responsibilities Customer service and customer retention Complaint handling and resolution Warranty administration and submissions Service plan sales and retention Upselling additional work and repairs Workshop diary management and planning WIP management and control Kerridge, Keyloop, Coopers and Super Service 1Link, MOT Club and manufacturer portals CSI and CX performance management Workshop and Technician liaison Job card preparation and administration Full UK driving licence

Service / Aftersales Manager

£45,000 - £50,000+
Accredited VAG Service Manager Aftersales department leadership Large team management and development Customer satisfaction and CSI improvement Workshop efficiency and productivity management Budget and KPI management WIP control and reduction strategies Health & Safety compliance Manufacturer audits and compliance Staff coaching and succession planning Workshop loading and diary management Complaint resolution and customer retention Operational process improvement Training and accreditation management Full UK driving licence

Service Advisor

£33,000+
Accredited Volkswagen Service Advisor Prestige main dealer experience Customer service and relationship management Service plan sales and customer retention Upselling additional work and repairs Strong CSI and customer satisfaction performance Workshop and Technician liaison Service booking and diary management Invoice preparation and payment processing Problem solving and complaint resolution Time management and organisational skills Strong communication and customer handling ability Full UK driving licence