Service Advisor - Greater Manchester

Salary/rate:£28,500 - £31,000
Type of work desired:Permanent
Desired work region:Greater Manchester
Relocation possible:No
Reason for leaving:Ability to earn better money
References on file:1724
Sector:Service Advisor
Post Date:December 5, 2025
Ref:1724
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Meet Our Recruiter

About Profile

Experienced Service Advisor

This candidate is a highly capable Service Advisor with strong experience in main dealer environments and an excellent understanding of CRM and dealership systems. They are confident using Kerridge, Pinewood, 1Link and various other platforms, and have a solid background in handling customer enquiries, managing workshop flow and supporting aftersales performance. They currently sell service plans and up-sell recommended work, consistently helping to increase workshop revenue while maintaining strong customer satisfaction scores.

They have built a dependable career within main dealerships, developing a reputation for accurate communication, smooth customer check-in and check-out processes, and clear explanation of health checks and repair requirements. Their approach is organised and calm, even during busy periods, and they work well with technicians, sales teams and workshop controllers to keep jobs moving efficiently from start to finish.

Key Experience & Strengths
Experienced main dealer Service Advisor
Proficient with Kerridge, Pinewood, 1Link, VIDA, Superservice and multiple CRM systems
Strong customer communication, updates and aftersales support
Regularly sells service plans and up-sells additional work
Reliable career history across Kia and Volvo
Excellent organisation and workshop liaison skills

What They’re Looking For
Main dealer Service Advisor role
Stable, long-term opportunity with progression
Locations: within 20–30 minutes of Stockport
£28,500 – £31,000 basic salary
4 weeks notice

This candidate would suit any main dealer or automotive service department looking for a confident, experienced Service Advisor who can support customer satisfaction, workshop efficiency and overall aftersales performance. Their strong system knowledge, consistent work history and professional approach make them a valuable addition to a customer-focused team.

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Service Advisor

£35,000 - £40,000
Service advisor and service team leadership Customer service and front-of-house aftersales management Upselling additional work, repairs and service plans Monitoring service department KPIs and operational performance Customer satisfaction management and CSI performance Workshop coordination and job scheduling Handling customer queries and complaint resolution Strong communication with technicians and workshop teams Stable automotive career background Full UK driving licence

Technician

£40,000
Advanced vehicle diagnostics and fault finding Jaguar Land Rover diagnostic systems including Topix Cloud, SDD and Pathfinder Electric and hybrid vehicle system knowledge Routine servicing and mechanical repairs Electrical and mechanical fault diagnosis Experience liaising with workshop teams and service advisors Strong attention to detail and methodical problem solving Ongoing technical training and development Ambition to progress towards Workshop Control Full UK driving licence

Technician & MOT Tester

£33,000 - £35,000
NVQ Level 1, 2 & 3 qualified Vehicle Technician Class 4 MOT Tester Light vehicle servicing and mechanical repairs MOT preparation and compliance Brake systems and routine maintenance Main dealer experience including VW Group and BMW Agency-based flexible workshop support Workshop workflow support and allocation experience Customer interaction and front-of-house exposure Full UK driving licence

General Manager / Head of Business

£60,000 – £80,000
General Manager / Head of Business within automotive retail Full site P&L accountability Business turnaround and profit recovery Used car supermarket leadership Operational performance improvement Large team leadership and development Stock control and margin optimisation Customer experience and retention focus People engagement and attrition reduction Strategic planning and commercial decision making Health and safety leadership (IOSH trained) Stable and progressive career history Full UK driving licence