Service Advisor - Greater Manchester

Salary/rate:£29,000 - £31,000
Type of work desired:Permanent
Desired work region:Greater Manchester
Relocation possible:No
Reason for leaving:Redundancy
References on file:8639
Sector:Service Advisor
Post Date:November 25, 2025
Ref:8639
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Meet Our Recruiter

About Profile

Experienced Service Advisor

This candidate is an experienced Service Advisor with strong CRM knowledge and a proven record of hitting KPIs and customer service scores. They are confident using Kerridge, Onelink and multiple other CRM systems, and bring a consistent, stable approach to customer handling, upselling and service plan sales.

They have built a steady career within main dealer environments and are known for maintaining high customer satisfaction levels, clear communication and accurate job progress updates. They also hold a full clean driving licence and demonstrate a calm, organised approach during busy periods.

Key Experience & Strengths

Experienced Service Advisor
Confident using Kerridge, Onelink and multiple CRM systems
Strong KPI performance and customer service scores
Upselling of work and selling of service plans
Stable and consistent career history
Full clean UK driving licence

What They’re Looking For

Main dealer Service Advisor position
Long-term progression opportunities
Locations: Greater Manchester and surrounding areas
£29,000 – £31,000 basic salary
Available immediately due to redundancy

This candidate would be a strong addition to any customer-focused main dealer team looking for a reliable, experienced Service Advisor who can deliver high standards, maintain KPI performance and support long-term customer retention.

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Service Advisor

£35,000 - £40,000
Service advisor and service team leadership Customer service and front-of-house aftersales management Upselling additional work, repairs and service plans Monitoring service department KPIs and operational performance Customer satisfaction management and CSI performance Workshop coordination and job scheduling Handling customer queries and complaint resolution Strong communication with technicians and workshop teams Stable automotive career background Full UK driving licence

Technician

£40,000
Advanced vehicle diagnostics and fault finding Jaguar Land Rover diagnostic systems including Topix Cloud, SDD and Pathfinder Electric and hybrid vehicle system knowledge Routine servicing and mechanical repairs Electrical and mechanical fault diagnosis Experience liaising with workshop teams and service advisors Strong attention to detail and methodical problem solving Ongoing technical training and development Ambition to progress towards Workshop Control Full UK driving licence

Technician & MOT Tester

£33,000 - £35,000
NVQ Level 1, 2 & 3 qualified Vehicle Technician Class 4 MOT Tester Light vehicle servicing and mechanical repairs MOT preparation and compliance Brake systems and routine maintenance Main dealer experience including VW Group and BMW Agency-based flexible workshop support Workshop workflow support and allocation experience Customer interaction and front-of-house exposure Full UK driving licence

General Manager / Head of Business

£60,000 – £80,000
General Manager / Head of Business within automotive retail Full site P&L accountability Business turnaround and profit recovery Used car supermarket leadership Operational performance improvement Large team leadership and development Stock control and margin optimisation Customer experience and retention focus People engagement and attrition reduction Strategic planning and commercial decision making Health and safety leadership (IOSH trained) Stable and progressive career history Full UK driving licence