Service Advisor - Greater Manchester

Salary/rate:£29,000 - £31,000
Type of work desired:Permanent
Desired work region:Greater Manchester
Relocation possible:No
Reason for leaving:Redundancy
References on file:8639
Sector:Service Advisor
Post Date:November 25, 2025
Ref:8639
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Meet Our Recruiter

About Profile

Experienced Service Advisor

This candidate is an experienced Service Advisor with strong CRM knowledge and a proven record of hitting KPIs and customer service scores. They are confident using Kerridge, Onelink and multiple other CRM systems, and bring a consistent, stable approach to customer handling, upselling and service plan sales.

They have built a steady career within main dealer environments and are known for maintaining high customer satisfaction levels, clear communication and accurate job progress updates. They also hold a full clean driving licence and demonstrate a calm, organised approach during busy periods.

Key Experience & Strengths

Experienced Service Advisor
Confident using Kerridge, Onelink and multiple CRM systems
Strong KPI performance and customer service scores
Upselling of work and selling of service plans
Stable and consistent career history
Full clean UK driving licence

What They’re Looking For

Main dealer Service Advisor position
Long-term progression opportunities
Locations: Greater Manchester and surrounding areas
£29,000 – £31,000 basic salary
Available immediately due to redundancy

This candidate would be a strong addition to any customer-focused main dealer team looking for a reliable, experienced Service Advisor who can deliver high standards, maintain KPI performance and support long-term customer retention.

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Vehicle Technician

£30,000 – £32,000+
NVQ Level 3 equivalent Vehicle Technician Main dealer apprenticeship experience Volvo and Polestar vehicle experience Electric and hybrid vehicle knowledge PDI inspections and vehicle preparation Routine servicing and maintenance Fast-fit repairs Mechanical repairs and fault rectification Vehicle health checks Diagnostic work using VIDA and TACDIS Wheel alignment and tyre fitting Workshop health and safety awareness Full UK driving licence

Senior Service Advisor

£31,000+
Senior Service Advisor experience Acting Assistant Service Manager responsibilities Customer service and customer retention Complaint handling and resolution Warranty administration and submissions Service plan sales and retention Upselling additional work and repairs Workshop diary management and planning WIP management and control Kerridge, Keyloop, Coopers and Super Service 1Link, MOT Club and manufacturer portals CSI and CX performance management Workshop and Technician liaison Job card preparation and administration Full UK driving licence

Service / Aftersales Manager

£45,000 - £50,000+
Accredited VAG Service Manager Aftersales department leadership Large team management and development Customer satisfaction and CSI improvement Workshop efficiency and productivity management Budget and KPI management WIP control and reduction strategies Health & Safety compliance Manufacturer audits and compliance Staff coaching and succession planning Workshop loading and diary management Complaint resolution and customer retention Operational process improvement Training and accreditation management Full UK driving licence

Service Advisor

£33,000+
Accredited Volkswagen Service Advisor Prestige main dealer experience Customer service and relationship management Service plan sales and customer retention Upselling additional work and repairs Strong CSI and customer satisfaction performance Workshop and Technician liaison Service booking and diary management Invoice preparation and payment processing Problem solving and complaint resolution Time management and organisational skills Strong communication and customer handling ability Full UK driving licence