Warranty Administrator

This candidate is a highly experienced automotive Warranty Administrator with more than 30 years working across aftersales, warranty and dealership management roles within the motor trade. Their background combines extensive manufacturer warranty knowledge with excellent customer service skills and strong operational understanding across busy dealership environments.

Throughout their career they have held various senior aftersales positions including Warranty Administrator, Group Warranty Manager, Service Manager and Dealer Principal roles, giving them excellent all-round knowledge of dealership operations and aftersales performance. Their long-standing experience within the automotive sector has helped them develop a highly professional and process-driven approach to warranty management.

A major strength is their extensive manufacturer warranty experience across multiple franchised dealership environments. They are highly experienced processing warranty claims, maintaining claim integrity and ensuring all submissions meet strict manufacturer audit and compliance standards. Their background also includes overseeing group-wide warranty operations and supporting aftersales departments across multiple sites.

They are highly organised, customer-focused and extremely knowledgeable regarding warranty procedures, aftersales processes and dealership systems, including extensive experience using Kerridge. Their leadership background also gives them valuable understanding of workshop operations, service department management and customer satisfaction performance.

Professional, reliable and highly adaptable, they pride themselves on maintaining strong relationships with both customers and colleagues while ensuring all work is completed accurately and efficiently. Their stable career history and passion for the automotive sector demonstrate strong commitment, professionalism and long-term industry experience.

Now looking for a new challenge within a professional automotive business, they remain highly motivated and fully committed to continuing their career within dealership aftersales and warranty operations.

Key Experience & Strengths

30+ years’ automotive industry experience
Warranty Administrator and Group Warranty Manager experience
Manufacturer warranty claims processing
Warranty audit and compliance management
Multi-site aftersales support
Service Manager and Dealer Principal background
Kerridge system experience
Customer satisfaction and aftersales operations
Workshop and service department knowledge
Strong administration and organisational skills
Excellent communication and people management ability
Stable career history within the motor trade
Full UK driving licence

What They’re Looking For

Warranty Administrator role within a professional automotive dealership environment

Salary Expectations

£30,000+ basic salary

Availability

4 weeks’ notice

Location

Looking for roles within up to 30 minutes of Crewe

This candidate would be a strong addition to any dealership group seeking an experienced Warranty Administrator with extensive aftersales knowledge, strong manufacturer warranty expertise and a long-standing background within automotive retail operations.

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