Warranty Administrator

This candidate is an experienced automotive Warranty Administrator with a strong background across commercial vehicle aftersales, warranty processing and service administration within busy motor trade environments. Their experience combines excellent organisational ability with strong customer service skills and a detailed understanding of warranty and invoicing processes within HGV dealership operations.

Currently working within a commercial vehicle dealership environment, they are responsible for processing warranty and repair & maintenance claims, reconciling claim payments and handling customer invoice queries while supporting the wider aftersales operation. Their role also includes assisting service reception, booking in vehicles and supporting workshop administration to help maintain smooth day-to-day operations.

A major strength is their broad understanding of both warranty administration and workshop support functions. Alongside processing claims and invoicing, they regularly assist Workshop Controllers with repair estimates, checking job cards and reviewing technician write-ups prior to costing, helping ensure accuracy and efficiency throughout the repair process.

They are highly experienced working with dealership systems including Pinnacle, Kerridge and manufacturer-specific platforms while also bringing strong IT and administration capability across Microsoft Office systems. Their accounting qualifications and previous accounts administration experience provide an additional strength around reconciliation, accuracy and financial processes.

Professional, reliable and highly organised, they have built a stable career within the motor trade and pride themselves on delivering excellent customer service and maintaining high administrative standards. They are now looking for a long-term Warranty Administrator opportunity closer to home within a professional automotive or commercial vehicle business.

Key Experience & Strengths

Warranty Administrator experience
Commercial vehicle and HGV aftersales background
Warranty and R&M claims processing
Retail invoicing and payment reconciliation
Customer invoice query management
Service advisor and reception support
Workshop administration and job card checking
Repair estimate assistance
Pinnacle and Kerridge system experience
DAF and manufacturer systems knowledge
Accounting and administration background
Strong organisation and customer service skills
Full UK driving licence

What They’re Looking For

Warranty Administrator role within a professional automotive or commercial vehicle environment

Salary Expectations

£29,000 – £32,000 basic salary

Availability

4 weeks’ notice

Location

Looking for roles within up to 30 minutes of Manchester

This candidate would be a strong addition to any dealership or commercial vehicle business seeking an experienced Warranty Administrator with strong aftersales knowledge, excellent attention to detail and a stable background within automotive warranty and service administration.

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