Warranty Administrator
Meet Our Recruiter
About Profile
An experienced Warranty Administrator with over 20 years in the motor trade, having worked within main dealer aftersales departments representing Mercedes-Benz, Kia, Mazda, Vauxhall and Nissan. Their background includes both dedicated Warranty Administrator and Service Advisor positions, giving them a thorough understanding of manufacturer warranty procedures, claim processing and the wider service department. They have considerable experience managing warranty claims across multiple franchises, ensuring submissions are accurate, supporting documentation is complete and claims are progressed through to final payment.
Currently working within a prestige main dealer, they are responsible for processing manufacturer warranty claims, resolving queries and ensuring compliance with brand requirements. Previous experience includes managing warranty administration for three manufacturers simultaneously and working as the sole Warranty Administrator within a busy dealership. Their earlier Service Advisor experience also provides valuable knowledge of workshop loading, customer bookings, technician liaison and service department operations. They are confident using Kerridge, ADP and various manufacturer warranty systems and are now looking for a long-term Warranty Administrator position where they can put their extensive automotive aftersales knowledge to good use.
Key Experience & Strengths
20+ years of main dealer aftersales experience
Warranty administration across multiple franchises
Mercedes-Benz, Kia, Mazda, Vauxhall and Nissan experience
Manufacturer warranty claim submission and processing
Warranty claim progression, reconciliation and completion
Internal and manufacturer goodwill claims
Warranty compliance and audit documentation
Kerridge, ADP and manufacturer warranty systems
Service Advisor and customer service experience
Workshop loading, diary management and technician liaison
Customer complaint handling and problem resolution
Accurate administration and strong attention to detail
What They’re Looking For
Warranty Administrator position within an established main dealer, prestige dealership or automotive group.
Ideally looking for a stable, long-term opportunity where they can take responsibility for warranty administration, maintain manufacturer compliance and support the efficient running of a busy aftersales department.
Salary Expectations
£32,000+ basic salary
Availability
4 weeks’ notice
Location
Looking for roles within up to 45 minutes of Blackburn.
With extensive experience across several manufacturer warranty systems and a strong background in dealership service operations, this candidate would be a valuable addition to any automotive business seeking a knowledgeable Warranty Administrator. Their ability to manage claims from initial submission through to completion, combined with excellent organisational skills and a detailed understanding of manufacturer procedures, makes them particularly well suited to busy main dealer aftersales departments.
For businesses recruiting a Warranty Administrator in Blackburn, Preston, Bolton or the surrounding North West area, this candidate offers the experience, accuracy and manufacturer knowledge required to support efficient warranty operations within the automotive and motor trade sector.