Aftersales Manager
Meet Our Recruiter
About Profile
Aftersales Manager / Service Manager (Technical Background)
This candidate is a technically strong Aftersales Manager who has progressed from senior diagnostic technician roles (VAG Experienced and Accredited) into workshop and aftersales leadership. They bring a deep understanding of manufacturer processes, particularly within structured main dealer environments, alongside strong commercial awareness.
They are experienced in managing service departments, technician teams and workshop performance, with a focus on productivity, first-time fix, CSI and compliance. Their technical grounding allows them to support teams effectively while maintaining control of workflow, quality and customer outcomes.
Key Experience & Strengths
Aftersales and Service Manager experience
Strong technical and diagnostic background
Workshop and technician team leadership
KPI, productivity and efficiency management
Manufacturer process and compliance focus
Customer satisfaction and service quality control
Workflow and capacity planning
Stable main dealer career progression
What They’re Looking For
Aftersales Manager or Service Manager role
Availability
Notice period as required
This candidate would suit a dealer group looking for an aftersales leader who combines technical credibility with strong people and performance management.
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