Service Advisor

Salary/rate:£30,000 – £33,000

Type of work desired:Permanent

Desired work region:Cheshire

Relocation possible:No

Reason for leaving:Looking for a new Challenge

References on file:8650

Sector:Service Advisor

Post Date:January 30, 2026

Ref:8650

Request full CV Get Profiles by Email

Scroll

Meet Our Recruiter

Ian Bowker

Director

ian@cb-recruitment.co.uk

About Profile

Service Advisor

This candidate is a highly experienced Service Advisor with over 15 years’ experience working within main dealer environments. They are confident operating in high-volume service departments and are well regarded for delivering strong customer satisfaction scores, excellent retention levels and consistent KPI performance.

They are highly system confident, with extensive daily use of Kerridge / Keyloop Drive and RTC, and are experienced in managing the full customer service journey from booking through to vehicle handover. Their skillset includes upselling additional work, gaining authorisation, interpreting Visual Health Checks and promoting service plans and extended warranties.

Known for their professional, customer-focused approach, they work closely with workshop teams to ensure clear communication, efficient workflow and a high-quality service experience for both retail and fleet customers.

Key Experience & Strengths

Over 15 years’ main dealer Service Advisor experience
Confident using Kerridge / Keyloop Drive and RTC
Strong upselling and additional work authorisation
High CSI scores and customer retention performance
Service plans and extended warranty sales
Retail and fleet customer handling
Clear communication and workflow coordination
Stable and consistent career history
Full clean UK driving licence

What They’re Looking For

Service Advisor role
Main dealer or structured aftersales environment

Salary Expectations

£30,000 – £33,000 basic salary
£38,000+ OTE

Availability

4-week notice period

Location

Cheshire or Merseyside

This candidate would be a strong addition to any customer-focused aftersales team looking for an experienced Service Advisor who can deliver high service standards, support revenue growth and maintain excellent customer satisfaction.

motor trade jobs, automotive jobs, motor trade recruitment, automotive recruitment, service advisor jobs, automotive service advisor, main dealer service advisor

Request full CV Get Profiles by Email

More candidates I am representing

View All

Vehicle Technician

£30,000 – £32,000+

NVQ Level 3 equivalent Vehicle Technician Main dealer apprenticeship experience Volvo and Polestar vehicle experience Electric and hybrid vehicle knowledge PDI inspections and vehicle preparation Routine servicing and maintenance Fast-fit repairs Mechanical repairs and fault rectification Vehicle health checks Diagnostic work using VIDA and TACDIS Wheel alignment and tyre fitting Workshop health and safety awareness Full UK driving licence

Learn More

Senior Service Advisor

£31,000+

Senior Service Advisor experience Acting Assistant Service Manager responsibilities Customer service and customer retention Complaint handling and resolution Warranty administration and submissions Service plan sales and retention Upselling additional work and repairs Workshop diary management and planning WIP management and control Kerridge, Keyloop, Coopers and Super Service 1Link, MOT Club and manufacturer portals CSI and CX performance management Workshop and Technician liaison Job card preparation and administration Full UK driving licence

Learn More

Service / Aftersales Manager

£45,000 - £50,000+

Accredited VAG Service Manager Aftersales department leadership Large team management and development Customer satisfaction and CSI improvement Workshop efficiency and productivity management Budget and KPI management WIP control and reduction strategies Health & Safety compliance Manufacturer audits and compliance Staff coaching and succession planning Workshop loading and diary management Complaint resolution and customer retention Operational process improvement Training and accreditation management Full UK driving licence

Learn More

Service Advisor

£33,000+

Accredited Volkswagen Service Advisor Prestige main dealer experience Customer service and relationship management Service plan sales and customer retention Upselling additional work and repairs Strong CSI and customer satisfaction performance Workshop and Technician liaison Service booking and diary management Invoice preparation and payment processing Problem solving and complaint resolution Time management and organisational skills Strong communication and customer handling ability Full UK driving licence

Learn More