Service Advisor
Meet Our Recruiter
About Profile
This candidate is a customer-focused Service Advisor with strong experience across automotive aftersales, workshop administration and customer service environments. Having worked within both dealership and commercial vehicle settings, they have developed excellent communication skills alongside a solid understanding of service department operations.
Their experience includes service bookings, workshop coordination, customer updates, job card administration, invoicing and parts ordering. They are comfortable liaising between technicians and customers to ensure smooth workflow management while maintaining a professional and organised approach throughout the repair process.
Commercially aware and target-driven, they are confident achieving KPIs and promoting additional services where appropriate. Their background also includes handling warranty claims, managing stock processes and supporting multiple departments within busy customer-facing environments.
Alongside their automotive experience, they have built strong organisational and administration skills through high-volume customer service roles, helping them remain calm under pressure and deliver excellent customer satisfaction standards.
Key Experience & Strengths
Service Advisor and automotive administration experience
Customer service and relationship management
Vehicle service and repair coordination
Job cards, invoicing and workshop administration
Parts ordering and stock management
Warranty claims and aftersales support
Strong communication and interpersonal skills
Target and KPI-driven performance
Problem solving and organisation
Microsoft Office and dealership systems
Customer-facing and telephone-based support
Full UK driving licence
What They’re Looking For
Service Advisor role within a professional dealership environment
Salary Expectations
£29,000 basic salary plus bonus
Availability
Looking for a new challenge
Location
Looking for roles within 30–40 minutes of Northwich
This candidate would be a strong addition to any dealership looking for a motivated Service Advisor with excellent communication skills, strong administration ability and a customer-first approach within busy aftersales operations.
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