Service Advisor
Meet Our Recruiter
About Profile
This candidate is an experienced Service Advisor with more than 9 years working within busy main dealer aftersales departments. They are confident managing customer interactions from initial booking through to vehicle collection and are highly comfortable working within fast-paced, customer-focused environments.
Their experience includes service bookings, customer updates, estimating repair costs and supporting workshop communication to ensure jobs are completed efficiently and accurately. They are confident using both Kerridge and Pinnacle systems and understand the importance of maintaining strong organisation and accurate job management throughout the customer journey.
Customer service is a major strength, with a friendly and professional approach that helps build strong customer relationships and improve retention. They are also commercially aware and comfortable promoting service plans and additional aftersales products where appropriate while maintaining high customer satisfaction standards.
Reliable, personable and team-focused, they have developed a stable automotive career and are now looking for a fresh opportunity where they can continue progressing within the motor trade.
Key Experience & Strengths
9+ years’ Service Advisor experience
Main dealer aftersales background
Kerridge and Pinnacle system experience
Service bookings and workshop coordination
Customer service and relationship management
Repair estimates and job card administration
Confident upselling service plans
Telephone and front-of-house communication
Strong organisational and time management skills
Stable automotive career history
Full UK driving licence
What They’re Looking For
Service Advisor role within a professional dealership environment
Salary Expectations
£28,500 basic salary plus bonus
Availability
Looking for a new challenge
Location
Looking for roles within 30–40 minutes of Manchester
This candidate would be a strong addition to any dealership seeking an experienced Service Advisor who can deliver excellent customer service, support workshop efficiency and maintain strong aftersales performance.
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