Service Advisor

This candidate is an experienced automotive Service Advisor with over 20 years working within main dealer and commercial vehicle environments. Their background includes customer-facing aftersales positions across both service and parts departments, giving them strong all-round dealership knowledge and a highly adaptable skillset.

They are confident handling all aspects of a busy service desk including customer bookings, workshop coordination, invoicing, customer updates and complaint resolution. Their experience also includes supporting parts departments with stock control, technician supply, invoicing and counter service, providing additional flexibility within dealership operations.

Technically capable with Kerridge, Pinnacle, 1-Link and multiple dealer management systems, they are highly organised and comfortable multitasking within fast-paced aftersales environments. Alongside strong customer service skills, they also bring experience in process improvement, staff coaching and project coordination, helping support efficient day-to-day operations.

With a stable automotive career history and a professional, approachable manner, they are now relocating and looking for a long-term Service Advisor opportunity within a well-structured dealership environment.

Key Experience & Strengths

Over 20 years’ automotive industry experience
Main dealer Service Advisor background
Ford and commercial vehicle aftersales experience
Kerridge, Pinnacle and 1-Link systems
Customer bookings and workshop coordination
Invoicing and service administration
Parts department support and stock handling
Excellent communication and interpersonal skills
Customer satisfaction and complaint resolution
Staff training and coaching experience
Strong organisation and time management
Full UK driving licence

What They’re Looking For

Service Advisor role within a professional dealership environment

Salary Expectations

£30,000 basic salary plus bonus

Location

Looking for roles within 30–40 minutes of Blackburn

This candidate would be a strong fit for a dealership seeking an experienced Service Advisor with broad aftersales knowledge, excellent customer service skills and the ability to support both service and parts operations within a busy automotive environment.

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