Senior Service Advisor - Merseyside

Salary/rate:£30,000 – £34,000

Type of work desired:Permanent

Desired work region:Merseyside

Relocation possible:No

Reason for leaving:Turnover of staff

References on file:8643

Sector:Service Advisor

Post Date:November 27, 2025

Ref:8643

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Meet Our Recruiter

Ian Bowker

Director

ian@cb-recruitment.co.uk

About Profile

Experienced Senior Service Advisor

This candidate is an experienced Senior Service Advisor with over 7 years of hands-on experience working in busy, fast-paced aftersales departments. They bring excellent CRM knowledge, confident use of Kerridge, 1Link and multiple dealer systems, and a proven record of maintaining high customer satisfaction scores, clear communication and consistent KPI delivery.

They have built a stable career within main dealer and multi-franchise environments, supporting service teams, managing high workloads and guiding customers smoothly through the full aftersales process. Known for staying calm under pressure, they provide clear updates, accurate job progression and strong upsell performance. They also hold a full clean UK driving licence.

Key Experience & Strengths

Experienced Senior Service Advisor
Over 7 years’ main dealer and multi-franchise experience
Confident using Kerridge, 1Link and multiple dealer CRM systems
Strong KPI performance and customer service scores
Upselling of work and selling of service plans
Commercial vehicle servicing and warranty experience
Motability accredited and Kia Gold Award Service Advisor
Stable and consistent career history
Full clean UK driving licence

What They’re Looking For

Senior Service Advisor or Service Advisor role
Long-term progression within a main dealer environment
£30,000 – £34,000 basic salary
4-week notice period
30–40 minute commute from St Helens

This candidate would be a strong addition to any customer-focused main dealer team looking for a reliable, experienced Senior Service Advisor who can deliver high standards, support daily targets, maintain KPIs and help strengthen long-term customer relationships.

motor trade jobs, automotive jobs, motor trade recruitment, automotive recruitment, service advisor jobs, service advisor recruitment, North West automotive jobs

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