Warranty / Service Advisor

This candidate is an experienced Warranty and Service Advisor with a strong background in prestige main dealer aftersales environments. Over the past several years they have developed extensive knowledge of warranty administration, claims processing and service department operations while maintaining high standards of customer service and accuracy.

They originally progressed through a Service Advisor position before moving into a dedicated Warranty Advisor role, giving them a broad understanding of both front-of-house aftersales and backend warranty operations. Their experience includes managing warranty submissions, ensuring compliance with manufacturer standards and supporting workshop teams to ensure claims are processed efficiently and correctly.

Alongside warranty administration, they are experienced in service bookings, job card management and customer communication throughout the repair process. Comfortable using Kerridge daily, they work confidently within busy dealership environments where organisation, attention to detail and strong communication are essential.

With a stable career history and a professional, customer-focused approach, they are now looking for a fresh challenge within a dealership aftersales operation.

Key Experience & Strengths

Main dealer warranty and service advisor experience
Warranty administration and claims processing
Prestige dealership aftersales background
Kerridge system experience
Service bookings and job card management
Customer service and communication skills
Workshop coordination and support
Invoicing and documentation control
Strong organisational and administrative ability
Stable career history
Full UK driving licence

What They’re Looking For

Warranty Advisor or Service Advisor role within a professional dealership environment

Salary Expectations

£34,000 – £35,000 basic salary plus bonus

Availability

Open to a new challenge

Location

Looking for roles within a 20–30 minute commute of Warrington

This candidate would be a strong addition to any aftersales department looking for an organised and experienced Warranty / Service Advisor who can support smooth workshop operations while maintaining excellent customer service and accurate warranty processing.

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