Service Advisor
This candidate is an experienced Service Advisor with a strong background in customer-facing aftersales roles within busy automotive environments. They are confident managing the full service booking process, welcoming customers, coordinating with workshop teams and ensuring a smooth service journey from initial booking through to vehicle collection.
They have proven experience acting as the key link between customers and technicians, ensuring work is clearly explained, authorised and completed efficiently. Comfortable advising on repairs and maintenance, they are confident upselling additional work and service plans where appropriate, while maintaining customer trust and satisfaction.
Organised and process-driven, they maintain accurate service records, manage busy booking diaries and handle a wide range of customer queries, including warranty work and breakdown-related concerns. Their calm, professional approach supports strong customer retention and repeat business.
Key Experience & Strengths
Service Advisor experience within busy automotive environments
Welcoming customers and managing service bookings
Liaison between customers and workshop teams
Advising on repairs, maintenance and additional work
Upselling in line with customer needs and brand standards
Maintaining service records from booking to collection
Confident using dealer systems including Kerridge
Handling warranty work and complex customer queries
Stable career history
Full UK driving licence
What They’re Looking For
Service Advisor role
Main dealer environment
Salary Expectations
£28,000 – £32,000 basic salary
Availability
4-week notice period
Location
Looking for roles within a 30-minute commute of Oldham
This candidate would be a strong addition to a main dealer aftersales team seeking a reliable Service Advisor who can deliver high customer service standards, support efficient workshop operations and contribute to customer satisfaction and retention.
motor trade jobs, automotive jobs, motor trade recruitment, automotive recruitment, service advisor jobs, main dealer service advisor, automotive service advisor Oldham